3JL's Privacy Policy
Here's how 3JL gathers, uses, and safeguards your personal details — everything laid out clearly so you always know what's happening with your information.
128-Bit SSL Encryption for Every Transaction
Every detail you share with 3JL is kept safe using bank-grade 128-bit SSL encryption. Whether you're logging in, making a deposit, or requesting a withdrawal, all your data moves through a secure, protected channel.
We Never Sell Your Data to Third Parties
3JL will never sell or trade your personal information to any outside party. We only use your details to improve our services and to fulfill legal obligations.
Secure Storage for All Your Data
Your data stays on encrypted servers at all times. We also run routine security audits and penetration tests to maintain the highest level of protection across the entire 3JL platform.
Rest assured, all your personal information is kept on encrypted servers at 3JL. We conduct regular security audits and penetration testing to maintain the highest level of data protection. Whether you're logging in on your phone or computer, your account privacy stays protected at all times.
Restricted Account Access
Behind every secure login on 3JL, your account information stays tightly guarded. Only authorized personnel can access your details, and only for specific, valid purposes. Every access to your account data is recorded in our system logs and reviewed on a regular basis.
Your Data Deletion Right
You have the option to ask 3JL to remove your personal information whenever you like. As part of our account privacy commitment, we’ll take care of your request within thirty (30) days, unless there is a legal requirement that prevents us from doing so.
Marketing Opt-Out
If you prefer not to receive promotional messages from 3JL, you’re free to opt out at any time. Your choice will always be respected under this privacy policy.
Privacy Policy Contents
- Introduction and Who This Policy Covers
- Personal Data We Collect About You
- How We Gather Your Details
- Why We Use Your Information
- Our Data Sharing Rules
- Cookies: What You Should Know
- How We Protect Your Data
- Your Privacy Rights
- How Long We Keep Your Data
- Privacy for Minors
- Updates to This Policy
- Contact Us
By using 3JL's secure login and platform, you agree to this privacy policy. It applies to the 3JL website, mobile app, and all related services.
01 Introduction and Who This Policy Covers
3JL (https://3jl.casa) is a trusted online gaming platform for players aged 21 and above in the Philippines. We value your privacy above everything else. This policy explains exactly how 3JL collects, stores, uses, and safeguards your personal information.
This privacy policy covers every part of 3JL's digital world — including secure login, the website, mobile app, live chat, and email correspondence. Please read it carefully before using any 3JL service.
We believe you should always have full control over your personal data. That's why 3JL keeps our data practices transparent and never leaves you guessing about your rights.
Make sure to read this privacy policy together with 3JL's terms and conditions. Both documents form the complete legal agreement between 3JL and its members.
02 Personal Data We Collect About You
3JL only collects information that's absolutely necessary. We don't ask for or store anything that isn't needed. Below is a clear breakdown of what we gather.
| Information Type | Examples | Required? |
|---|---|---|
| Identity Information | Full name, birth date, government-issued ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile wallet details, transaction history | Yes |
| Game activity data | Records of the games you play, your bet amounts, and win or loss results | Yes |
| Device details | IP address, browser type, and device category | Collected automatically |
| Documents required for KYC verification | Scanned NID, passport copy, or a selfie for identity checks | When applicable |
Data we never collect
- Your full credit or debit card number, including the CVV
- Passwords to your social media accounts
- Personal details about your family members without their permission
- Real-time location tracking information
03 How We Gather Your Details
3JL gathers your personal data through different channels, and we want you to understand each one clearly so you always know what’s being collected and why. This privacy policy is part of our secure login help and our overall commitment to keeping your account safe.
When you share information directly
You hand over your details directly when you create a 3JL account, update your profile, complete the KYC verification process, or contact our customer support team. We treat these details as confidential and use them only for the purpose they were shared for.
Information we collect automatically
When you explore the 3JL website or use the app, our system picks up certain details automatically, such as:
- Your IP address and a general idea of your location, right down to the country level
- The browser you’re using and its version
- What kind of device you’re on — mobile phone, desktop, or tablet
- How long you spend on the site and which pages you visit
- Where you came from before landing on 3JL, like a search engine or a link from another site
Cookies and similar tracking technologies
To deliver a smoother and more personalized experience at 3JL, we use cookies, web beacons, and similar tracking technologies. These tools help the site remember your choices and keep your account login secure. For a full explanation of how our cookie policy works, Cookies: What You Should Know please check the cookie section provided below.
04 Why We Use Your Information
Your account privacy matters at 3JL. We only collect and use your personal data for lawful and clearly stated purposes, and each purpose is explained in this section so you are always aware of how your information is processed. Our data protection practices follow this principle.
- Creating and managing your 3JL member account, including your username and profile details
- Processing and verifying your deposits and withdrawals to ensure they are completed accurately and on time
- Completing Know Your Customer (KYC) verification, which is required to keep your identity protected and comply with regulations
- Detecting and preventing fraud, money laundering, and other financial crimes that could harm you or the platform
- Providing prompt customer support so you can get help with your account, login issues, or any transaction concern
- Promoting responsible gaming by offering tools and reminders that help you play within your limits. Always play responsibly and remember that 3JL is for players aged 21 and above.
- Meeting all legal and regulatory obligations that apply to 3JL under Philippine law, including those related to anti-money laundering and data protection
- Continuously improving our platform's performance, fixing technical bugs, and enhancing the overall user experience for everyone
- Sending personalized promotions, bonuses, and updates — but only when you have given us your consent to receive these communications
- Ensuring the overall security of the 3JL platform, including safeguarding your login session and protecting your account from unauthorized access
Let us be clear: 3JL does not sell, rent, or lease your personal data to any third-party advertiser. That is a fundamental commitment we stand by, and it is the heart of our account privacy promise.
05 Our Data Sharing Rules
In certain limited situations, 3JL may need to share your personal data with trusted third parties. Whenever this happens, we make sure the sharing is strictly governed by the reasons listed below and that your information remains protected.
Scenarios Where We May Share Your Data
- Payment provider: Only the essential payment details needed to process and complete your transactions
- Game provider: Only the gameplay data required to run your selected games smoothly
- Law enforcement agencies: When we are ordered by a court or required by law to disclose information
- Fraud Prevention Agencies: To help prevent money laundering, fraud, and other illegal activities that endanger the safety of our players
- IT Service Provider: For server and security services — subject to NDA
International Data Transfers
3JL may keep its servers in different countries. For any international transfer of data, 3JL makes sure that the destination country has adequate data protection safeguards in place.
Apart from the exceptions listed above, 3JL will never share your information without your consent. If your data is shared with third parties, they are also required to follow privacy rules as strict as this policy.
06 Cookies: What You Should Know
To improve your browsing experience, 3JL uses cookies and similar tracking technologies. Cookies are small text files that are saved on your device.
The types of cookies we use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security tokens | Cleared when the session ends |
| Functionality Cookies | Language preference, theme settings | 1 year |
| Analytics Cookies | To understand usage patterns | 6 months |
| Marketing Cookies | To show personalized offers | 30 days |
Cookie Controls
You can switch off or clear cookies at any time through your browser settings. Just keep in mind that disabling essential cookies may prevent some 3JL features from working properly.
07 How We Protect Your Data
3JL applies the industry's highest standards of technology and processes to keep your information safe. Our multi-layer security setup is outlined below so you know exactly how your data stays protected.
- 256-bit AES encryption applied to all data transfers
- TLS 1.3 protocol secured for network communications
- Two-step verification (2FA) to help secure your login and add an extra layer of protection to your account
- Real-time DDoS protection
- Routine penetration testing and security audits
- Encrypted backup systems
- Ongoing data protection training for our staff
- Access controls and audit logs to monitor activity
Keep in mind that no system is ever 100% secure. In the event of a data breach, 3JL will notify affected members within 72 hours, following what the law requires.
Section 08 Your Privacy Rights
As a member under the 3JL privacy policy, you hold specific rights over your personal data. To make use of any of these rights, please contact our support team.
Right to access your information
You can request a copy of the data we hold about you at any time, and we will provide it within 30 days.
Right to request corrections
If your details are incomplete or inaccurate, you may ask us to correct them. Once verified, 3JL will update the information within 14 days.
Right to request deletion
Under certain circumstances, you may ask for your account and related data to be deleted. Unless the law requires us to keep it, 3JL will complete the request within 30 days.
Right to object to data processing
You may raise an objection when your information is used for particular purposes, especially for marketing communications.
- Data access — delivered within 30 days
- Data correction — updated within 14 days
- Data deletion — completed within 30 days
- You have the right to get your personal data in a machine-readable format that you can easily transfer to another service.
- You can opt out of marketing messages at any time, and it will take effect immediately.
- In certain circumstances, you can request that we limit how we process your data.
To exercise any of these rights, [email protected]just email us or reach out through live chat. After we verify your identity, 3JL will process your request as quickly as possible.
Section 09 How Long We Keep Your Data
3JL only keeps your information for as long as it's necessary. Each type of data has its own retention period.
| Information Type | Retention Period | Reason for Retention |
|---|---|---|
| Account information | 5 years after you close your account | To meet legal obligations |
| Financial transaction details | 7 years | To comply with anti-money laundering laws |
| Documents required for KYC verification | 5 years | To satisfy regulatory requirements |
| Gaming history | 3 years | To resolve any disputes |
| Customer support logs | 2 years | To improve our service quality |
| Marketing data | Until you withdraw your consent | Personalized Offers |
Once the retention period ends, 3JL securely destroys or anonymizes your data. If we ever need to keep any information longer than the specified period, you will be informed in advance before we do so.
10 Privacy for Minors
3JL is intended only for players who are 21 years old and above. We do not knowingly collect personal data from anyone under that age.
- Age verification is carried out during registration.
- Your age is re-confirmed through the KYC process.
- Accounts identified as belonging to someone under 21 are closed immediately.
- Any personal information linked to a minor is deleted right away.
If you know that a minor has created an account on 3JL, please let us know immediately. [email protected]Once you report it, we will take immediate action to close the account and remove any related data.
11 Updates to This Policy
3JL may update this privacy policy whenever necessary. If changes are made, we follow the process outlined below.
- You will receive at least 14 days' notice before any significant changes take effect.
- The update notice will be sent to your registered email address or mobile number through SMS.
- The date of the latest update will always be shown at the top of this page.
- If you do not agree with the updated policy, you may request to close your account.
- Continuing to use 3JL services after the changes means you accept the updated policy.
To stay updated on the latest privacy policy, subscribe to the 3JL newsletter or visit this page from time to time.
12 Contact Us
If you have any questions about this privacy policy or how we protect your account privacy and personal data, please get in touch with the 3JL support team. We are ready to assist you 24/7, every day of the week.
- Email: [email protected]
- Live Chat: Click the chat icon at the bottom-right corner of the site.
- Support Hours: 24 hours a day, 7 days a week.
- Average Response Time: within 5 minutes.
